Privacy Policy

Introduction

Mézes Gergő József e.v. trading as "Mezes Agency" (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with our marketing, or purchase our services.

By using our website, you consent to this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

A. Personal Information

Personal information means data that can identify you as an individual. This may include:

- Name, email address, phone number, billing address, and payment details.

- Account or profile information if you register on our platform.

- Communications sent to us (emails, messages, support requests).

- Marketing preferences and opt-in details.

We may collect this data when you:

- Fill out forms on our site, subscribe to our mailing list, or purchase a service.

- Participate in webinars, communities, or client programs.

- Communicate with us via email, chat, or social media.

B. Non-Personal Information

Non-personal information cannot identify you directly. This includes:

- Browser type, device, IP address, location (approximate), referring URLs.

- Website usage data (pages viewed, time spent, clicks, etc.).

We use this data for analytics, site optimization, and to understand how users interact with our content.

2. Use of Cookies and Tracking Technologies

Our website uses cookies, pixels, and related technologies to enhance user experience and track performance. Cookies help us:

- Recognize returning visitors,

- Remember preferences,

- Analyze usage patterns,

- Measure advertising effectiveness.

You can disable cookies through your browser settings. However, some website features may not function properly without them.

We may use third-party tracking tools such as Google Analytics, Meta (Facebook) Pixel, or similar ad platforms for analytics and remarketing purposes. These providers may use cookies or device identifiers to show you personalized ads based on your past activity on our website.

3. How We Use Your Information

We use the information collected to:

- Deliver and operate our website, content, and services.

- Process transactions, send invoices, and manage payments.

- Respond to inquiries and provide customer support.

- Improve our website performance, user experience, and marketing strategy.

- Send newsletters, updates, and promotional messages (only if you opted in).

- Comply with applicable laws and prevent fraudulent activity.

We will only use your personal information for the purposes described in this Privacy Policy, unless we reasonably determine that another compatible purpose exists and it is legally permitted.

4. How We Share Your Information

We do not sell or rent your personal data.

We may share limited data with:

- Service providers (e.g., web hosting, analytics, CRM, email, payment processors) who help us operate the business.

- Professional advisors (e.g., accountants, lawyers) under confidentiality obligations.

- Advertising and analytics partners for campaign performance tracking (only in anonymized or aggregated form).

- Authorities or regulators when required by law or legal process.

- Business transfers (e.g., merger or sale), in which case your data may be part of the transferred assets.

All third parties are contractually required to safeguard your data and only process it according to our instructions.

5. International Data Transfers

If you access our site from outside the European Union, your information may be transferred to and processed in countries where data protection laws differ from those of your country. We ensure such transfers comply with applicable laws by using standard contractual clauses or other recognized safeguards.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, including for accounting, legal, and business obligations.

Retention periods vary:

- Billing and contractual data: up to 8 years under Hungarian tax law.

- Marketing data: until you unsubscribe or withdraw consent.

- Analytics data: generally 6–24 months, depending on provider settings.

When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or storage method is 100% secure. You are responsible for maintaining the confidentiality of your passwords and account credentials.

8. Marketing and Communications

If you opt in, we may contact you with updates, offers, or newsletters relevant to our services.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

We will not send you marketing without your consent where required by law.

9. Your Rights (EEA, UK & International)

If you are located in the EEA, UK, or a jurisdiction with similar laws, you may have the following rights:

- Access: Request a copy of the personal data we hold about you.

- Rectification: Correct inaccurate or incomplete data.

- Erasure: Request deletion of your data (subject to retention obligations).

- Restriction: Request limited processing in certain circumstances.

- Objection: Object to processing, especially for direct marketing.

- Portability: Receive your data in a portable format.

- Withdraw consent: Where processing relies on consent, withdraw it anytime.

To exercise your rights, contact us at [email protected]

You also have the right to file a complaint with your local data protection authority (e.g., NAIH in Hungary).

10. U.S. State Privacy Rights (California and others)

If you are a resident of California or another U.S. state with privacy laws (e.g., Colorado, Virginia), you may have additional rights:

- The right to know what categories of personal information we collect and how it’s used.

- The right to request deletion of your personal information.

- The right to opt out of “sale” or “sharing” of personal data for advertising.

- The right to correct inaccurate information.

We do not sell your personal information. If we use cookies for targeted advertising, you may opt out via our cookie preferences or by emailing [email protected]

We will not discriminate against you for exercising your rights.

11. Third-Party Links

Our website may include links to external sites or resources. We are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party website you visit.

12. Children’s Privacy

Our website and services are not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from minors.

If you believe a child has provided us with personal information, please contact us immediately to have it deleted.

13. Changes to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date.

Your continued use of our website or services after changes become effective means you accept those changes.

Last Updated: 05.10.2025.

Contact: [email protected]